Documentation center

Welcome to PresenceLift

Overview of your customer portal and first steps.

Setup checklist

Required and optional steps before going live.

How your AI Employee answers

Knowledge sources, guardrails, and human override.

Upload and maintain knowledge

Website import, services, and FAQs.

Share your hosted assistant

Your public /chat link for customers.

Install on your website

Widget and embed options after publish.

Connect WhatsApp (optional)

Let customers message you on WhatsApp.

Google Business & reviews

Profile connection and review responses.

Billing and cancellation

Stripe billing portal and cancellation.

Security overview for customers

Encryption, hosting, and data handling.

Teams and collaborators

Invite teammates when available.

Understanding analytics

Conversations, bookings, and AI usage metrics.

AI not replying

When conversations stall or AI is disabled.