Trust
Security & data protection
PresenceLift is designed for local businesses that need reliable customer communication without compromising data trust.
Infrastructure
- Application hosting on AWS-compatible infrastructure
- Database on Supabase (PostgreSQL) with encryption in transit (TLS)
- Stripe for payment processing — we do not store card numbers
Access control
- Authenticated customer sessions for dashboard access
- Role-based internal tools separate from customer portal
- OAuth for Google integrations — we never see your Google password
AI & data use
- AI replies generated from your configured business knowledge
- Conversation data used to serve your account, not sold for advertising
- You can disconnect integrations and request data export
Compliance status
- GDPR-aligned practicesIn place
- EU-friendly data processingIn place
- SOC 2 Type IIIn progress
- ISO 27001In progress
Questions? Contact us or read our Privacy Policy.